For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/servistio-gmbh/tearsheet
Servistio GmbH
Munich, Bavaria, Germany5.0 / 5 CSAT
RegisteredBuild
PremierC&I
SelectReseller
Servistio are the ServiceNow experts for real consulting and implementation within the customer and employee workflows.
Overview
Key figures for Servistio GmbH, who they are and how ServiceNow scores them.
About Servistio GmbH
Servistio are the ServiceNow experts for real consulting and implementation within the customer and employee workflows.
- Programs
- BuildRegistered
- Consulting & ImplementationPremier
- ResellerSelect
- Location
- Munich, Bavaria, Germany
- Website
- servistio.com
Scores and position
- Partner Score
- 64
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Servistio GmbH is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 1 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 15, 2026 | 6 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 20
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 17
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 17
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
67 certifications · 21 types · 18 product lines. Every certificate held; one person can hold several.
App Engine12
- ServiceNow Certified Application Developer (CAD)12
Customer Service Management (CSM)10
- Suite Certification - CSM Professional10
Human Resources (HR)9
- Suite Certification - HR Professional9
ITSM Standard7
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))3
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)2
- Employee Center Accreditation2
Now Assist for Customer Service Management (CSM)6
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for HR Service Delivery (HRSD)5
- Suite Certification - Now Assist for HR Service Delivery Pro Plus5
Business Continuity Management3
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
- Micro-Certification - Business Continuity Management1
Field Service Management (FSM)3
- Certified Implementation Specialist – Field Service Management (CIS-FSM)3
Now Assist for Creator3
- Now Assist for Creator Implementation Delivery Accreditation3
Enterprise Architecture1
- Enterprise Architecture Implementation Delivery Accreditation1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Public Sector Digital Services1
- Suite Certification - Public Sector Digital Services (PSDS)1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Telecommunications Network Inventory1
- Telecommunication Network Inventory Delivery Accreditation1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How Servistio GmbH compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP59
Average across metrics, vs Premier peers
Program percentileP55
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapCIS Resources16 vs peer median 20 · P35
Partner ScoreP41
64
Below median · Median 71 · Best 138 · 137/137 peers
20.046 peers in this partner's bin140.0
CIS ResourcesP35
16people
Below median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP70
1
Above median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Servistio GmbH has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score64+14Aug—Sep+1Oct—
- Unique CIS-Certified Resources16+2Aug—Sep—Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Certified Technical Architects1−1Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.00Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 58 | 63+5 | 63 | 63 | 64+1 | 64 | +14 |
| Unique CIS-Certified Resources | 15−1 | 15 | 16+1 | 16 | 16 | 16 | +2 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | −1 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Servistio GmbH has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- servistio.com
- Sign in to see email
- Location
- Munich, Bavaria, Germany