For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/softcat-plc/tearsheet
Softcat plc
Marlow, Buckinghamshire, United Kingdom
EliteReseller
RegisteredService Provider
Softcat are one of the UK's leading IT Services providers, passionate about outstanding employee satisfaction and world-class customer service
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Softcat plc, who they are and how ServiceNow scores them.
About Softcat plc
Softcat are one of the UK's leading IT Services providers, passionate about outstanding employee satisfaction and world-class customer service
- Programs
- ResellerElite
- Service ProviderRegistered
- Location
- Marlow, Buckinghamshire, United Kingdom
- Website
- www.softcat.com
Scores and position
- Partner Score
- 51
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Softcat plc is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 19
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 19
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 4
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
6 certifications · 4 types · 4 product lines. Every certificate held; one person can hold several.
App Engine3
- ServiceNow Certified Application Developer (CAD)3
Human Resources (HR)1
- Suite Certification - HR Professional1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Softcat plc compares with partners in the same program and tier.
Against 55 Elite Reseller partners
Peer percentileP13
Average across metrics, vs Elite peers
Program percentileP26
vs all 266 Reseller partners
Biggest strengthArchitects (CTA)Sign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP3
51
Below median · Median 152 · Best 293 · 55/55 peers
0.010 peers in this partner's bin300.0
CIS ResourcesP7
6people
Below median · Median 93 · Best 1,304 · 55/55 peers
038 peers in this partner's bin1,399
Product Line AchievementsP15
0
Below median · Median 3 · Best 14 · 55/55 peers
020 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Softcat plc has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Reseller
Partner Score
Dec 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score51−26Aug—Sep−27Oct—
- Certified Technical Architects10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 56+1 | 55−1 | 78+23 | 78 | 51−27 | 51 | −26 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Softcat plc has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.softcat.com
- Sign in to see email
- Location
- Marlow, Buckinghamshire, United Kingdom