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SOPRA STERIA GROUP
Annecy, Savoie (Haute), France4.7 / 5 CSAT
PremierBuild
EliteC&I
EliteReseller
EliteService Provider
Sopra Steria helps clients drive their digital transformation to obtain tangible and sustainable benefits with comprehensive end-to-end solutions.
Overview
Key figures for SOPRA STERIA GROUP, who they are and how ServiceNow scores them.
About SOPRA STERIA GROUP
Sopra Steria helps clients drive their digital transformation to obtain tangible and sustainable benefits with comprehensive end-to-end solutions.
- Programs
- BuildPremier
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderElite
- Location
- Annecy, Savoie (Haute), France
- Website
- www.soprasteria.com
Scores and position
- Partner Score
- 185
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What SOPRA STERIA GROUP is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
9 product lines · 1 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.8 / 5
- Field Service Management (FSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Human Resources (HR)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.5 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 15CSAT 4.8 / 5
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.5 / 5
- Risk, Resilience, SustainabilityOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Third-party Risk ManagementOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 4.8 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 14, 2026 | 4 | 5.0 / 5 | ||||
Customer Service Management (CSM) Oct 14, 2026 | 3 | 4.8 / 5 | ||||
Field Service Management (FSM) Oct 14, 2026 | 1 | 5.0 / 5 | ||||
Human Resources (HR) Oct 14, 2026 | 3 | 4.5 / 5 | ||||
ITSM Standard Oct 14, 2026 | 15 | 4.8 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 3 | 4.5 / 5 | ||||
Risk, Resilience, Sustainability Oct 14, 2026 | — | — | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 1 | 5.0 / 5 | ||||
Third-party Risk Management Oct 14, 2026 | 2 | 4.8 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 23
- Certified Technical Architects
- Presales accreditations
- 129
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 138
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 419
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
739 certifications · 35 types · 31 product lines. Every certificate held; one person can hold several.
App Engine270
- ServiceNow Certified Application Developer (CAD)270
Moveworks54
- Moveworks Agent Studio Fundamentals Delivery Accreditation27
- Moveworks Platform Implementation for Engineers Delivery Accreditation27
Strategic Portfolio Management Standard52
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)52
Customer Service Management (CSM)48
- Suite Certification - CSM Professional48
Human Resources (HR)39
- Suite Certification - HR Professional39
Hardware Asset Management (HAM)29
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)29
Now Assist for IT Service Management (ITSM)29
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite29
Risk, Resilience, Sustainability28
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)28
Field Service Management (FSM)27
- Certified Implementation Specialist – Field Service Management (CIS-FSM)27
Software Asset Management (SAM)23
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)23
Security Incident Response22
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)22
Now Assist for Creator20
- Now Assist for Creator Implementation Delivery Accreditation20
Now Assist for Customer Service Management (CSM)17
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite17
Enterprise Architecture14
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))10
- Enterprise Architecture Implementation Delivery Accreditation4
ITSM Standard12
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
- Employee Center Accreditation6
Now Assist for HR Service Delivery (HRSD)9
- Suite Certification - Now Assist for HR Service Delivery Pro Plus9
Vulnerability Response8
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)8
Third-party Risk Management6
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)6
Workflow Data Fabric6
- Suite Certification - Workflow Data Fabric6
ITOM Visibility4
- Suite Certification - Data Foundations (CMDB and CSDM) Professional2
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)2
Operational Technology Management4
- Delivery Accreditation - Operational Technology4
Public Sector Digital Services3
- Suite Certification - Public Sector Digital Services (PSDS)3
Technology Provider Service Management (TPSM)3
- Suite Certification - Technology Provider Service Management3
Telecom Service Management (TSM)3
- Suite Certification - Telecommunication and Media Service Management3
Business Continuity Management2
- Micro-Certification - Business Continuity Management2
Workplace Service Delivery2
- Suite Certification - Workplace Service Delivery2
Cloud Cost Management1
- Cloud Cost Management Delivery Accreditation1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Retail Service Management1
- Retail Delivery Accreditation1
Telecommunications Network Inventory1
- Telecommunication Network Inventory Delivery Accreditation1
Benchmarks
How SOPRA STERIA GROUP compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP75
Average across metrics, vs Elite peers
Program percentileP85
vs all 354 Consulting & Implementation partners
Biggest strengthArchitects (CTA)Sign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP83
185
Above median · Median 129 · Best 293 · 112/112 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP87
345people
Above median · Median 61 · Best 1,304 · 112/112 peers
013 peers in this partner's bin1,399
Product Line AchievementsP84
9
Above median · Median 3 · Best 15 · 112/112 peers
09 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How SOPRA STERIA GROUP has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score185+13Aug−1Sep+2Oct—
- Unique CIS-Certified Resources345+49Aug−1Sep+6Oct—
- Product Line Achievements9+2Aug—Sep+1Oct—
- Certified Technical Architects23+5Aug—Sep+1Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.70Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 171−3 | 171−1 | 184+14 | 183−1 | 185+2 | 185 | +13 |
| Unique CIS-Certified Resources | 310−10 | 328+18 | 340+12 | 339−1 | 345+6 | 345 | +49 |
| Product Line Achievements | 7 | 7 | 8+1 | 8 | 9+1 | 9 | +2 |
| Certified Technical Architects | 20 | 21+1 | 22+1 | 22 | 23+1 | 23 | +5 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.6 | 4.6 | 4.7 | 4.7 | 4.7 | 4.7 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What SOPRA STERIA GROUP has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.soprasteria.com
- Sign in to see email
- Location
- Annecy, Savoie (Haute), France