For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/sword-technologies/tearsheet
Sword Group
Eysins, Vaud, Switzerland5.0 / 5 CSAT
PremierC&I
RegisteredReseller
We are helping our customers from the design of their processes, their implementation in ServiceNow to the full management of the ServiceNow platform.
Sync delayed · Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Sword Group, who they are and how ServiceNow scores them.
About Sword Group
We are helping our customers from the design of their processes, their implementation in ServiceNow to the full management of the ServiceNow platform.
- Programs
- Consulting & ImplementationPremier
- ResellerRegistered
- Location
- Eysins, Vaud, Switzerland
- Website
- www.sword-technologies.ch
Scores and position
- Partner Score
- 52
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Sword Group is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 3
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 5
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 17
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
24 certifications · 12 types · 11 product lines. Every certificate held; one person can hold several.
App Engine8
- ServiceNow Certified Application Developer (CAD)8
Hardware Asset Management (HAM)3
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
Third-party Risk Management3
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Strategic Portfolio Management Standard2
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Sword Group compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP38
Average across metrics, vs Premier peers
Program percentileP39
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP14
52
Below median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP41
17people
Below median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP29
0
At the peer median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Sword Group has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score52−2Aug—Sep—Oct—
- Unique CIS-Certified Resources17+2Aug—Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.0+0.3Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 52 | 52 | 52 | 52 | 52 | 52 | −2 |
| Unique CIS-Certified Resources | 16 | 16 | 17+1 | 17 | 17 | 17 | +2 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | +0.3 |
No ServiceNow partner awards on record.
Solutions & contact
What Sword Group has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.sword-technologies.ch
- Sign in to see email
- Location
- Eysins, Vaud, Switzerland