For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/tech-mahindra-msp/tearsheet
Tech Mahindra Limited
Pune, Maharashtra, India4.5 / 5 CSAT
PremierBuild
EliteC&I
EliteReseller
EliteService Provider
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed.
Overview
Key figures for Tech Mahindra Limited, who they are and how ServiceNow scores them.
About Tech Mahindra Limited
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed.
- Programs
- BuildPremier
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderElite
- Location
- Pune, Maharashtra, India
- Website
- www.techmahindra.com
Scores and position
- Partner Score
- 155
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Tech Mahindra Limited is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
2 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Workflow Data FabricOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITSM Standard Oct 14, 2026 | 1 | 5.0 / 5 | ||||
Workflow Data Fabric Oct 14, 2026 | — | — |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 13
- Certified Technical Architects
- Presales accreditations
- 73
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 146
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 539
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
835 certifications · 35 types · 31 product lines. Every certificate held; one person can hold several.
App Engine361
- ServiceNow Certified Application Developer (CAD)361
Now Assist for Creator68
- Now Assist for Creator Implementation Delivery Accreditation68
Now Assist for IT Service Management (ITSM)57
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite57
Telecommunications Network Inventory45
- Telecommunication Network Inventory Delivery Accreditation45
Customer Service Management (CSM)31
- Suite Certification - CSM Professional31
Software Asset Management (SAM)27
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)27
Field Service Management (FSM)26
- Certified Implementation Specialist – Field Service Management (CIS-FSM)26
Human Resources (HR)25
- Suite Certification - HR Professional25
Hardware Asset Management (HAM)21
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)21
Now Assist for Customer Service Management (CSM)21
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite21
Moveworks18
- Moveworks Agent Studio Fundamentals Delivery Accreditation9
- Moveworks Platform Implementation for Engineers Delivery Accreditation9
Now Assist for HR Service Delivery (HRSD)18
- Suite Certification - Now Assist for HR Service Delivery Pro Plus18
Strategic Portfolio Management Standard16
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)16
Enterprise Architecture10
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))7
- Enterprise Architecture Implementation Delivery Accreditation3
Risk, Resilience, Sustainability10
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)10
Technology Provider Service Management (TPSM)9
- Suite Certification - Technology Provider Service Management9
Telecom Service Management (TSM)9
- Suite Certification - Telecommunication and Media Service Management9
Financial Services Operations - Banking8
- Suite Certification - FSO Banking and Wealth Management Professional8
ITSM Standard8
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)4
- Employee Center Accreditation4
Retail Service Management6
- Retail Delivery Accreditation6
Security Incident Response6
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)6
Vulnerability Response6
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)6
Public Sector Digital Services5
- Suite Certification - Public Sector Digital Services (PSDS)5
Workflow Data Fabric5
- Suite Certification - Workflow Data Fabric5
Healthcare & Life Sciences4
- Suite Certification - Healthcare and Life Sciences Management Professional4
ITOM Visibility4
- Suite Certification - Data Foundations (CMDB and CSDM) Professional2
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)2
Operational Technology Management4
- Delivery Accreditation - Operational Technology4
Legal Service Delivery2
- Suite Certification - Legal Service Delivery2
Manufacturing Commercial Operations2
- Manufacturing Commercial Operations Delivery Accreditation2
Workplace Service Delivery2
- Suite Certification - Workplace Service Delivery2
Third-party Risk Management1
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Benchmarks
How Tech Mahindra Limited compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP60
Average across metrics, vs Elite peers
Program percentileP73
vs all 354 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP70
155
Above median · Median 129 · Best 293 · 112/112 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP88
395people
Above median · Median 61 · Best 1,304 · 112/112 peers
013 peers in this partner's bin1,399
Product Line AchievementsP41
2
Below median · Median 3 · Best 15 · 112/112 peers
025 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Tech Mahindra Limited has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score155−13Aug−1Sep—Oct—
- Unique CIS-Certified Resources395+58Aug+4Sep+1Oct—
- Product Line Achievements2+1Aug—Sep—Oct—
- Certified Technical Architects13+2Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.5−0.3Aug—Sep—Oct−0.1
- Built integrations10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 165 | 166+2 | 156−11 | 155−1 | 155 | 155 | −13 |
| Unique CIS-Certified Resources | 345−18 | 358+13 | 390+32 | 394+4 | 395+1 | 395 | +58 |
| Product Line Achievements | 1 | 2+1 | 2 | 2 | 2 | 2 | +1 |
| Certified Technical Architects | 14 | 13−1 | 13 | 13 | 13 | 13 | +2 |
| Customer satisfaction (CSAT) | 4.8+0.1 | 4.8 | 4.6−0.2 | 4.6 | 4.6 | 4.5−0.1 | −0.3 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Tech Mahindra Limited has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 3
- Solutions
- 0
- Integrations
- 1
- Store apps
- —
Contact
- Website
- www.techmahindra.com
- Sign in to see email
- Location
- Pune, Maharashtra, India