For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/telus-communications-inc/tearsheet
TELUS Communications Inc.
Ottawa, Ontario, Canada4.0 / 5 CSAT
PremierC&I
PremierReseller
SelectService Provider
As an Premier ServiceNow partner, TELUS Business offers Professional Services and Managed Services that can help elevate your ServiceNow delivery.
Overview
Key figures for TELUS Communications Inc., who they are and how ServiceNow scores them.
About TELUS Communications Inc.
As an Premier ServiceNow partner, TELUS Business offers Professional Services and Managed Services that can help elevate your ServiceNow delivery.
- Programs
- Consulting & ImplementationPremier
- ResellerPremier
- Service ProviderSelect
- Location
- Ottawa, Ontario, Canada
Scores and position
- Partner Score
- 113
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What TELUS Communications Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 13
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 13
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 10
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
14 certifications · 8 types · 8 product lines. Every certificate held; one person can hold several.
App Engine4
- ServiceNow Certified Application Developer (CAD)4
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Risk, Resilience, Sustainability2
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
Vulnerability Response2
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)2
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Benchmarks
How TELUS Communications Inc. compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP40
Average across metrics, vs Premier peers
Program percentileP38
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score113 vs peer median 71 · P92
Biggest gapCIS Resources9 vs peer median 20 · P9
Partner ScoreP92
113
Above median · Median 71 · Best 138 · 137/137 peers
20.018 peers in this partner's bin140.0
CIS ResourcesP9
9people
Below median · Median 20 · Best 164 · 137/137 peers
083 peers in this partner's bin174
Product Line AchievementsP29
0
At the peer median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How TELUS Communications Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score113+25Aug—Sep−1Oct—
- Unique CIS-Certified Resources9−4Aug−1Sep—Oct—
- Certified Technical Architects2−2Aug—Sep−1Oct—
- Customer satisfaction (CSAT)4.0−0.7Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 113 | 113 | 114+1 | 114 | 113−1 | 113 | +25 |
| Unique CIS-Certified Resources | 7−1 | 7 | 10+3 | 9−1 | 9 | 9 | −4 |
| Certified Technical Architects | 1 | 2+1 | 3+1 | 3 | 2−1 | 2 | −2 |
| Customer satisfaction (CSAT) | 4.0−0.6 | 4.0 | 4.0 | 4.0 | 4.0 | 4.0 | −0.7 |
No ServiceNow partner awards on record.
Solutions & contact
What TELUS Communications Inc. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Sign in to see email
- Location
- Ottawa, Ontario, Canada