For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/telus-intl-cda-inc/tearsheet
TELUS Digital
Vancouver, British Columbia, Canada5.0 / 5 CSAT
SelectC&I
RegisteredReseller- RegisteredService Provider
Accelerates revenue growth and operational efficiency with our AI-fueled technology and expert teams.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for TELUS Digital, who they are and how ServiceNow scores them.
About TELUS Digital
Accelerates revenue growth and operational efficiency with our AI-fueled technology and expert teams.
- Programs
- Consulting & ImplementationSelect
- ResellerRegistered
- Service ProviderRegistered
- Location
- Vancouver, British Columbia, Canada
- Website
- www.telusinternational.com
Scores and position
- Partner Score
- 60
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What TELUS Digital is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 5
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 13
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 7
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
5 certifications · 2 types · 2 product lines. Every certificate held; one person can hold several.
App Engine4
- ServiceNow Certified Application Developer (CAD)4
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Benchmarks
How TELUS Digital compares with partners in the same program and tier.
Against 98 Select Consulting & Implementation partners
Peer percentileP54
Average across metrics, vs Select peers
Program percentileP35
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP73
60
Above median · Median 48 · Best 107 · 97/98 peers
0.015 peers in this partner's bin120.0
CIS ResourcesP42
6people
Below median · Median 7 · Best 98 · 98/98 peers
083 peers in this partner's bin99
Product Line AchievementsP43
0
At the peer median · Median 0 · Best 9 · 98/98 peers
094 peers in this partner's bin9
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How TELUS Digital has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score60+3Aug—Sep—Oct—
- Unique CIS-Certified Resources60Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.0+0.2Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 59+1 | 60+1 | 60 | 60 | 60 | 60 | +3 |
| Unique CIS-Certified Resources | 5+1 | 6+1 | 6 | 6 | 6 | 6 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | +0.2 |
No ServiceNow partner awards on record.
Solutions & contact
What TELUS Digital has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.telusinternational.com
- Sign in to see email
- Location
- Vancouver, British Columbia, Canada