For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/ust-global-inc/tearsheet
UST Global Inc
Aliso Viejo, California, United States3.5 / 5 CSAT
SelectBuild
EliteC&I
SelectReseller
RegisteredService Provider
Digital is our DNA We’re listeners and leaders, working together to take on tomorrow’s challenges.
Overview
Key figures for UST Global Inc, who they are and how ServiceNow scores them.
About UST Global Inc
Digital is our DNA We’re listeners and leaders, working together to take on tomorrow’s challenges.
- Programs
- BuildSelect
- Consulting & ImplementationElite
- ResellerSelect
- Service ProviderRegistered
- Location
- Aliso Viejo, California, United States
- Website
- www.ust-global.com
Scores and position
- Partner Score
- 103
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What UST Global Inc is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 72
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 82
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 121
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
87 certifications · 20 types · 18 product lines. Every certificate held; one person can hold several.
App Engine42
- ServiceNow Certified Application Developer (CAD)42
Software Asset Management (SAM)8
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)8
Customer Service Management (CSM)6
- Suite Certification - CSM Professional6
Human Resources (HR)4
- Suite Certification - HR Professional4
Now Assist for IT Service Management (ITSM)4
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite4
Risk, Resilience, Sustainability4
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
ITSM Standard3
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
- Employee Center Accreditation1
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Telecommunications Network Inventory1
- Telecommunication Network Inventory Delivery Accreditation1
Benchmarks
How UST Global Inc compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP31
Average across metrics, vs Elite peers
Program percentileP51
vs all 354 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP33
103
Below median · Median 129 · Best 293 · 112/112 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP65
92people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 112/112 peers
039 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How UST Global Inc has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score103+1Aug−20Sep+1Oct—
- Unique CIS-Certified Resources92+10Aug+12Sep+3Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)3.5−1.0Aug−0.1Sep−0.2Oct−0.7
- Built integrations10Aug—Sep—Oct—
- Store apps1Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 117 | 122+5 | 122 | 102−20 | 103+1 | 103 | +1 |
| Unique CIS-Certified Resources | 74−5 | 73−1 | 77+4 | 89+12 | 92+3 | 92 | +10 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.6+0.3 | 4.5−0.1 | 4.5 | 4.4−0.1 | 4.3−0.2 | 3.5−0.7 | −1.0 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Store apps | — | — | — | — | — | 1 |
No ServiceNow partner awards on record.
Solutions & contact
What UST Global Inc has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- 1
- Store apps
- 1
Contact
- Website
- www.ust-global.com
- Sign in to see email
- Location
- Aliso Viejo, California, United States