For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/valueflow-it-pty-ltd/tearsheet
ValueFlow IT Pty Ltd
Sydney, New South Wales, Australia4.3 / 5 CSAT
PremierC&I
PremierReseller
RegisteredService Provider
ValueFlow is an advisory‑led ServiceNow implementation partner which offers world-leading IT and business process design and transformation services.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for ValueFlow IT Pty Ltd, who they are and how ServiceNow scores them.
About ValueFlow IT Pty Ltd
ValueFlow is an advisory‑led ServiceNow implementation partner which offers world-leading IT and business process design and transformation services.
- Programs
- Consulting & ImplementationPremier
- ResellerPremier
- Service ProviderRegistered
- Location
- Sydney, New South Wales, Australia
- Website
- www.valueflow.com.au
Scores and position
- Partner Score
- 87
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What ValueFlow IT Pty Ltd is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 36
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 28
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 37
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
71 certifications · 18 types · 18 product lines. Every certificate held; one person can hold several.
App Engine18
- ServiceNow Certified Application Developer (CAD)18
Customer Service Management (CSM)7
- Suite Certification - CSM Professional7
Risk, Resilience, Sustainability6
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)6
Now Assist for IT Service Management (ITSM)5
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite5
Software Asset Management (SAM)5
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)5
Strategic Portfolio Management Standard5
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Now Assist for Creator4
- Now Assist for Creator Implementation Delivery Accreditation4
Security Incident Response4
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)4
Hardware Asset Management (HAM)3
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
Human Resources (HR)2
- Suite Certification - HR Professional2
Now Assist for HR Service Delivery (HRSD)2
- Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Third-party Risk Management2
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)2
Vulnerability Response2
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)2
Workplace Service Delivery2
- Suite Certification - Workplace Service Delivery2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Public Sector Digital Services1
- Suite Certification - Public Sector Digital Services (PSDS)1
Benchmarks
How ValueFlow IT Pty Ltd compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP52
Average across metrics, vs Premier peers
Program percentileP44
vs all 354 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP72
87
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP72
30people
Above median · Median 20 · Best 164 · 137/137 peers
044 peers in this partner's bin174
Product Line AchievementsP29
0
At the peer median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How ValueFlow IT Pty Ltd has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score87+1Aug+2Sep—Oct—
- Unique CIS-Certified Resources30+8Aug—Sep+1Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.3−0.3Aug—Sep−0.1Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 85 | 85 | 85 | 86+2 | 87 | 87 | +1 |
| Unique CIS-Certified Resources | 29+3 | 29 | 29 | 29 | 30+1 | 30 | +8 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.5 | 4.6 | 4.5−0.1 | 4.4 | 4.3−0.1 | 4.3 | −0.3 |
No ServiceNow partner awards on record.
Solutions & contact
What ValueFlow IT Pty Ltd has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.valueflow.com.au
- Sign in to see email
- Location
- Sydney, New South Wales, Australia