For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/virtusa-corporation/tearsheet
Virtusa
Southborough, Massachusetts, United States4.5 / 5 CSAT
PremierBuild
PremierC&I
SelectReseller
RegisteredService Provider
Virtusa, a global leader in digital engineering and technology services & solutions, recently acquired BRIGHT to deepen capabilities for enterprises.
Overview
Key figures for Virtusa, who they are and how ServiceNow scores them.
About Virtusa
Virtusa, a global leader in digital engineering and technology services & solutions, recently acquired BRIGHT to deepen capabilities for enterprises.
- Programs
- BuildPremier
- Consulting & ImplementationPremier
- ResellerSelect
- Service ProviderRegistered
- Location
- Southborough, Massachusetts, United States
Scores and position
- Partner Score
- 118
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Virtusa is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
3 product lines · 0 with a Validated Practice · 1 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.5 / 5
- Software Asset Management (SAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 15, 2026 | 3 | 4.7 / 5 | ||||
ITSM Standard Oct 15, 2026 | 6 | 4.5 / 5 | ||||
Software Asset Management (SAM) Oct 15, 2026 | 1 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 5
- Certified Technical Architects
- Presales accreditations
- 88
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 85
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 176
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
215 certifications · 23 types · 22 product lines. Every certificate held; one person can hold several.
App Engine82
- ServiceNow Certified Application Developer (CAD)82
Customer Service Management (CSM)21
- Suite Certification - CSM Professional21
Hardware Asset Management (HAM)16
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)16
Strategic Portfolio Management Standard14
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)14
Now Assist for IT Service Management (ITSM)11
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite11
Software Asset Management (SAM)11
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)11
Human Resources (HR)10
- Suite Certification - HR Professional10
Now Assist for Customer Service Management (CSM)6
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Security Incident Response6
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)6
Vulnerability Response6
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)6
Field Service Management (FSM)5
- Certified Implementation Specialist – Field Service Management (CIS-FSM)5
Now Assist for Creator5
- Now Assist for Creator Implementation Delivery Accreditation5
Moveworks4
- Moveworks Agent Studio Fundamentals Delivery Accreditation2
- Moveworks Platform Implementation for Engineers Delivery Accreditation2
Risk, Resilience, Sustainability4
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
Legal Service Delivery3
- Suite Certification - Legal Service Delivery3
Now Assist for HR Service Delivery (HRSD)3
- Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Retail Service Management2
- Retail Delivery Accreditation2
Workplace Service Delivery2
- Suite Certification - Workplace Service Delivery2
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Manufacturing Commercial Operations1
- Manufacturing Commercial Operations Delivery Accreditation1
Telecommunications Network Inventory1
- Telecommunication Network Inventory Delivery Accreditation1
Third-party Risk Management1
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Benchmarks
How Virtusa compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP81
Average across metrics, vs Premier peers
Program percentileP71
vs all 354 Consulting & Implementation partners
Biggest strengthCIS Resources164 vs peer median 20 · P100
Biggest gapCSATSign in to see the figures
Partner ScoreP94
118
Above median · Median 71 · Best 138 · 137/137 peers
20.018 peers in this partner's bin140.0
CIS ResourcesP100
164people
Above median · Median 20 · Best 164 · 137/137 peers
02 peers in this partner's bin174
Product Line AchievementsP89
3
Above median · Median 0 · Best 11 · 137/137 peers
012 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Virtusa has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score118+14Aug+1Sep—Oct—
- Unique CIS-Certified Resources164+39Aug−4Sep−2Oct—
- Product Line Achievements30Aug—Sep—Oct—
- Certified Technical Architects50Aug—Sep−1Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.5+0.2Aug+0.1Sep—Oct—
- Built integrations30Aug—Sep—Oct—
- Store apps3+1Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 119−1 | 117−2 | 117 | 118+1 | 118 | 118 | +14 |
| Unique CIS-Certified Resources | 139+4 | 149+10 | 170+21 | 166−4 | 164−2 | 164 | +39 |
| Product Line Achievements | 3 | 3 | 3 | 3 | 3 | 3 | 0 |
| Certified Technical Architects | 6 | 6 | 6 | 6 | 5−1 | 5 | 0 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.4−0.1 | 4.3 | 4.4 | 4.5+0.1 | 4.5 | 4.5 | +0.2 |
| Built integrations | 3 | 3 | 3 | 3 | 3 | 3 | 0 |
| Store apps | 3+1 | 3 | 3 | 3 | 3 | 3 | +1 |
No ServiceNow partner awards on record.
Solutions & contact
What Virtusa has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- 3
- Store apps
- 3
Contact
- Sign in to see email
- Location
- Southborough, Massachusetts, United States