For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/vivicta-oy/tearsheet
Vivicta
Espoo, Uusimaa, Finland4.0 / 5 CSAT
EliteC&I
SelectReseller
PremierService Provider
AI centric transformation enabling modern user experience and seamless workflow automation
Overview
Key figures for Vivicta, who they are and how ServiceNow scores them.
About Vivicta
AI centric transformation enabling modern user experience and seamless workflow automation
- Programs
- Consulting & ImplementationElite
- ResellerSelect
- Service ProviderPremier
- Location
- Espoo, Uusimaa, Finland
- Website
- www.vivicta.com
Scores and position
- Partner Score
- 114
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Vivicta is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 13
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 11
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 38
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
31 certifications · 11 types · 11 product lines. Every certificate held; one person can hold several.
App Engine17
- ServiceNow Certified Application Developer (CAD)17
Risk, Resilience, Sustainability4
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Human Resources (HR)1
- Suite Certification - HR Professional1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Vivicta compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP20
Average across metrics, vs Elite peers
Program percentileP44
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score114 vs peer median 129 · P43
Biggest gapCSATSign in to see the figures
Partner ScoreP43
114
Below median · Median 129 · Best 293 · 113/113 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP25
35people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Vivicta has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score114+2Aug—Sep+10Oct—
- Unique CIS-Certified Resources35+15Aug+1Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.0−0.4Aug—Sep—Oct−1.0
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 100 | 105+5 | 104−1 | 104 | 114+10 | 114 | +2 |
| Unique CIS-Certified Resources | 25+1 | 28+3 | 34+6 | 35+1 | 35 | 35 | +15 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 4.0−1.0 | −0.4 |
No ServiceNow partner awards on record.
Solutions & contact
What Vivicta has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.vivicta.com
- Sign in to see email
- Location
- Espoo, Uusimaa, Finland