For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/zeb-ai-inc/tearsheet
zeb
Wilmington, Delaware, United States4.7 / 5 CSAT
SelectBuild
PremierC&I
SelectReseller
zeb powers digital transformation with AI-driven strategy and execution, partnering with ServiceNow, AWS, and Databricks for maximum impact.
Overview
Key figures for zeb, who they are and how ServiceNow scores them.
About zeb
zeb powers digital transformation with AI-driven strategy and execution, partnering with ServiceNow, AWS, and Databricks for maximum impact.
- Programs
- BuildSelect
- Consulting & ImplementationPremier
- ResellerSelect
- Location
- Wilmington, Delaware, United States
- Website
- zeb.co
Scores and position
- Partner Score
- 98
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What zeb is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
5 product lines · 2 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.8 / 5
- ITSM ProOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 4.3 / 5
- Now Assist for Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 15, 2026 | 4 | 4.8 / 5 | ||||
ITSM Pro Oct 15, 2026 | 1 | 5.0 / 5 | ||||
ITSM Standard Oct 15, 2026 | 7 | 4.3 / 5 | ||||
Now Assist for Customer Service Management (CSM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 26
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 25
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 68
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
271 certifications · 28 types · 24 product lines. Every certificate held; one person can hold several.
Moveworks96
- Moveworks Agent Studio Fundamentals Delivery Accreditation48
- Moveworks Platform Implementation for Engineers Delivery Accreditation48
ITSM Standard35
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))14
- Employee Center Accreditation14
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)7
ITSM Pro14
- Micro-Certification – DevOps Change Velocity7
- Suite Certification - ITSM Professional7
App Engine11
- ServiceNow Certified Application Developer (CAD)11
Customer Service Management (CSM)11
- Suite Certification - CSM Professional11
Operational Technology Management11
- Delivery Accreditation - Operational Technology11
Now Assist for IT Service Management (ITSM)10
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite10
Workflow Data Fabric9
- Suite Certification - Workflow Data Fabric9
Financial Services Operations - Banking7
- Suite Certification - FSO Banking and Wealth Management Professional7
Human Resources (HR)7
- Suite Certification - HR Professional7
Field Service Management (FSM)6
- Certified Implementation Specialist – Field Service Management (CIS-FSM)6
Hardware Asset Management (HAM)6
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)6
Now Assist for Customer Service Management (CSM)6
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for HR Service Delivery (HRSD)6
- Suite Certification - Now Assist for HR Service Delivery Pro Plus6
Software Asset Management (SAM)5
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)5
Strategic Portfolio Management Standard5
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Technology Provider Service Management (TPSM)5
- Suite Certification - Technology Provider Service Management5
Telecom Service Management (TSM)5
- Suite Certification - Telecommunication and Media Service Management5
Now Assist for Creator4
- Now Assist for Creator Implementation Delivery Accreditation4
Risk, Resilience, Sustainability4
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
Security Incident Response3
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)3
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Retail Service Management1
- Retail Delivery Accreditation1
Benchmarks
How zeb compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP76
Average across metrics, vs Premier peers
Program percentileP67
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapArchitects (CTA)Sign in to see the figures
Partner ScoreP81
98
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP87
41people
Above median · Median 20 · Best 164 · 137/137 peers
044 peers in this partner's bin174
Product Line AchievementsP92
4
Above median · Median 0 · Best 11 · 137/137 peers
06 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How zeb has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score98+33Aug+1Sep+3Oct—
- Unique CIS-Certified Resources41−4Aug—Sep−1Oct—
- Product Line Achievements4+3Aug—Sep+2Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.70Aug—Sep+0.1Oct—
- Built integrations10Aug—Sep—Oct—
- Store apps50Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 88 | 93+5 | 94+1 | 95+1 | 98+3 | 98 | +33 |
| Unique CIS-Certified Resources | 44+1 | 43−1 | 42−1 | 42 | 41−1 | 41 | −4 |
| Product Line Achievements | 3 | 2−1 | 2 | 2 | 4+2 | 4 | +3 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.5+0.1 | 4.6 | 4.6 | 4.6 | 4.7+0.1 | 4.7 | 0 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Store apps | 5 | 5 | 5 | 5 | 5 | 5 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What zeb has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- —
- Integrations
- 1
- Store apps
- 5
Contact
- Website
- zeb.co
- Sign in to see email
- Location
- Wilmington, Delaware, United States