For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/mercer-us-inc/tearsheet
Mercer (US) Inc.
NYC, New York, United States
SelectBuild
RegisteredReseller- RegisteredC&I
Get support for a successful ServiceNow implementation from our decade-plus ServiceNow PM deployment experience, innovative tools, and HR expertise
Synced Source: ServiceNow Partner Finder
Overview
Key figures for Mercer (US) Inc., who they are and how ServiceNow scores them.
About Mercer (US) Inc.
Get support for a successful ServiceNow implementation from our decade-plus ServiceNow PM deployment experience, innovative tools, and HR expertise
- Programs
- BuildSelect
- ResellerRegistered
- Consulting & ImplementationRegistered
- Location
- NYC, New York, United States
- Website
- www.mercer.com
Scores and position
- Partner Score
- 50
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Mercer (US) Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 12
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 8
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 13
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
3 certifications · 2 types · 2 product lines. Every certificate held; one person can hold several.
App Engine2
- ServiceNow Certified Application Developer (CAD)2
Human Resources (HR)1
- Suite Certification - HR Professional1
Benchmarks
How Mercer (US) Inc. compares with partners in the same program and tier.
Against 137 Select Build partners
Peer percentileP57
Average across metrics, vs Select peers
Program percentileP49
vs all 249 Build partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapProduct Line Achievements0 vs peer median 0 · P41
Partner ScoreP68
50
Above median · Median 27 · Best 207 · 137/137 peers
0.012 peers in this partner's bin225.0
CIS ResourcesP60
4people
Above median · Median 0 · Best 1,073 · 137/137 peers
0131 peers in this partner's bin1,199
Product Line AchievementsP41
0
At the peer median · Median 0 · Best 12 · 137/137 peers
0120 peers in this partner's bin13
Validated PracticesSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Mercer (US) Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Mar 2026 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score50+40Aug−5Sep—Oct—
- Unique CIS-Certified Resources4+1Aug—Sep+1Oct—
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 40 | 55+15 | 55 | 50−5 | 50 | 50 | +40 |
| Unique CIS-Certified Resources | — | 3 | 3 | 3 | 4+1 | 4 | +1 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Mercer (US) Inc. has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- —
- Integrations
- —
- Store apps
- 1
Contact
- Website
- www.mercer.com
- Sign in to see email
- Location
- NYC, New York, United States