Genpact vs iTSM Group
Side-by-side ServiceNow partner comparison: program tiers, CSAT, CIS-certified resources, PLAs, and Validated Practices — refreshed from published partner data.
| Metric | Genpact Elite | iTSM Group Elite | Ecosystem median 543 partners above Registered |
|---|---|---|---|
| Partner Tier | Build: Registered Built with ServiceNow Offerings: — Consulting & Implementation: Elite Reseller: Elite Service Provider: Elite | Build: Registered Consulting & Implementation: Elite Reseller: Elite Service Provider: Elite | — |
| Partner Score | 238.27011▲ 72.0237899999999912 mo | 161.76857▲ 24.0468600000000112 mo | 60.5 |
| CSAT Score | 4.67▲ 0.1112 mo | 4.69▲ 0.4112 mo | 4.72 |
| CIS Resources | 306▲ 7012 mo | 82▼ 412 mo | 12 |
| Product Line Achievements | 5▲ 412 mo | 7▲ 212 mo | 0 |
| Validated Practices | 0 | 4 | 0 |
| Solutions | 0 | 0 | 0 |
| Integrations | — | — | 1 |
| Apps | — | — | 2 |
| CMAs | 3 | 1 | 1 |
| CTAs | 11 | 4 | 2 |
| Country | United Kingdom | Germany | — |
CIS Resources over time
Monthly snapshots, last 12 months. Hover or use arrow keys to read exact values.
- Genpact
- iTSM Group
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Data derives from published ServiceNow Partner Finder profiles and refreshes daily (main upstream refresh ~8th–9th monthly). See our methodology.