Who is the best ServiceNow partner for ITOM Visibility?

Based on our ranking methodology, Ondaro is currently the #1 ServiceNow partner for ITOM Visibility with Validated Practice status, achieving a 5/5.0 CSAT score.

How are ServiceNow ITOM Visibility partners ranked?

Partners are ranked by: 1) Validated Practice status (highest achievement), 2) Average CSAT score from customer feedback, 3) Total deployment count demonstrating experience. Only Consulting & Implementation partners with achieved PLAs are included.

Best ServiceNow Partners for ITOM Visibility (2026) | Ranked by CSAT & Deployments

#1Up 1 place since Sep 15Validated Practice
OndaroValidated in Americas
Elite
CSAT
5.0
Deploys
2
Skilled
3
#2Up 1 place since Sep 15Validated Practice
Kinetic ITValidated in Asia Pacific & Japan
Elite
CSAT
5.0
Deploys
2
Skilled
1
#3Down 2 places since Sep 15Validated Practice
Ahead LLCValidated in Americas
Elite
CSAT
4.9
Deploys
9
Skilled
7

Full league table

Deploys and skilled people are for ITOM Visibility · ▲▼ vs. Sep 15

#1Up 1 place since Sep 15OndaroValidated PracticeEliteValidated in AmericasElite5.023
#2Up 1 place since Sep 15Kinetic ITValidated PracticeEliteValidated in Asia Pacific & JapanElite5.021
#3Down 2 places since Sep 15Ahead LLCValidated PracticeEliteValidated in AmericasElite4.997
#4Up 19 places since Sep 15Optimum Healthcare IT, LLCValidated PracticeEliteValidated in AmericasElite4.956
#5Up 1 place since Sep 15KonversationalValidated PracticeEliteValidated in EMEAElite4.9134
#6Up 1 place since Sep 15ND and Co Pty LtdValidated PracticePremierValidated in Asia Pacific & JapanPremier4.856
#7Up 2 places since Sep 15agineo GmbHValidated PracticeEliteValidated in EMEAElite4.848
#8Up 2 places since Sep 15FujitsuValidated PracticeEliteValidated in EMEA, Asia Pacific & JapanElite4.71110
#9Down 4 places since Sep 15Windward Consulting Group Inc.Validated PracticeEliteValidated in AmericasElite4.737
#10Up 1 place since Sep 15Cognizant Technology Solutions U.S. CorporationValidated PracticeGlobal EliteValidated in Americas, EMEAGlobal Elite4.7168

+29 more ranked partners

How positions are decided

Only Consulting & Implementation partners with an achieved ITOM Visibility Product Line Achievement are included. Positions come from verifiable ServiceNow Partner Program data, in this order. The C&I tier is shown for context and is not part of the ranking.

Step 1
Validated Practice
ServiceNow’s highest achievement for a product line: proven customer outcomes in this area.
Step 2
CSAT score
Customer satisfaction from real implementations, reflecting delivery quality.
Step 3
Deployments
Implementations for this product line, showing breadth of experience.

Full methodology →

Frequently asked questions

Who is the best ServiceNow partner for ITOM Visibility?: By our ranking, Ondaro is currently #1 for ITOM Visibility with Validated Practice status, with a 5.0/5 CSAT score.
What is a Validated Practice?: A Validated Practice is ServiceNow's highest partner achievement for a product line. It requires demonstrated expertise through successful customer implementations, high CSAT scores and certified professionals.
How often is the table updated?: Daily, from ServiceNow's Partner Program data. Achievements, CSAT scores and deployment counts refresh automatically; the sync time is shown above.